Top 5 FAQs from Private Practices

You have a private practice but have a ton of questions on how to bill effectively. We get it! Very few education materials are clear and concise, making it harder for you to learn all you need to know about insurance billing. So, it’s no surprise that many private practitioners feel that insurance billing is purely a headache - but it doesn’t have to be.

Whether you’re new to private practice or have experience in insurance billing, check out our top 3 most frequently asked questions (and answers) to reduce your billing woes.

1.     How can I streamline my insurance billing?

That’s easy -  contact us for a consultation! Selecting the right insurance billing plan is one of the most important decisions you can make for your practice. And while multiple electronic health record systems may exist, we’re able to work with any EHR. During your consultation, we’ll ask a few questions about your practice, your pain points, and from there, recommend the appropriate package for your practice. We’ll need to collect a few forms, transfer your data through our HIPAA-compliant portal, and assess any other needs you may have such as insurance credentialing, new clinician add-on and more.

2.     What do I do if claims get denied?

There can be a slew of reasons for why a claim can get denied such as incorrect codes, coordination of benefits, missing information and more. And we all know that receiving a denied claim often means extra time spent to resolve the issue.

If a claim is denied, first read and understand the explanation of benefits. After that, document everything and follow up regularly. However, to save time on following up with claims, Konter & Associates offers denied claims follow up with each of its pricing packages.

3.     How easy is it to verify benefits?

Good news! We take this work off your plate. Many practices require patients to proactively research eligibility and benefits. However, all our billing packages include this service. We provide a comprehensive overview of benefits, eligibility, deductible, and co-pays directly to you and your clients.

Prior to the first session, we verify eligibility and detailed mental health benefits through your EHR to keep things as HIPPA complaint as possible. Then we’ll review for missing information to complete the patient file, and will report errors to you, and help to get those resolved. This information is then communicated directly to you or your clients. When insurance changes, we re-verify eligibility.

 Sill have questions? Contact us for a consultation today!